Privacy Policy

Last updated: September 30, 2026

E•S•O by Liman operates this website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information: including your username, password, preferences, and settings, where applicable.

  • Transaction information: including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us: including information you provide when contacting us or submitting a customer support inquiry.

  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the website

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, place an order, or otherwise provide us with your personal information.

  • Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.

  • From our service providers including when we engage them to provide services such as payment processing, website functionality, analytics, shipping, delivery, customer support, hosting, or other services.

  • From our partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to process payments, fulfill orders, remember your preferences and items you are interested in, send notifications related to your account or orders, process purchases, returns, exchanges or other transactions, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a customized shopping experience.

This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or other permitted means.

We may also use information about your activity on our website, such as products you have previously purchased or added to your cart, to provide you with relevant information about our products and services.

You may opt out of promotional communications at any time by using the unsubscribe option included in our marketing communications or by contacting us using the information provided below.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect our website and users, and secure our Services.

If you choose to create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password or other access details with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective Services, communicate with you regarding orders and transactions, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws and regulations, respond to valid legal processes or requests from law enforcement or government agencies, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and as permitted by applicable law.

Such circumstances may include:

  • Service providers and vendors who perform services on our behalf, such as website hosting, information technology, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping and delivery.

  • Business and marketing partners, where applicable, to assist with marketing, advertising, analytics or promotional activities.

  • Third parties when you direct or request us to do so, or when you otherwise consent to the disclosure, such as when information is required to ship products to you or when you use social media features or integrations.

  • Our affiliates or corporate group, where applicable.

  • Business transactions, such as a merger, acquisition, sale of assets, restructuring or bankruptcy.

  • Legal and regulatory purposes, including responding to subpoenas, court orders, search warrants or similar legal requests, enforcing applicable terms or policies, and protecting or defending our Services, rights, users or others.

We do not sell your personal information for money.

WordPress, WooCommerce and Third-Party Service Providers

Our website may use WordPress, WooCommerce and other third-party technologies or service providers to operate the website, process orders, provide payment functionality, maintain website security, analyze website usage, communicate with customers, and provide other Services.

These third-party providers may process personal information on our behalf or as otherwise described in their own privacy policies.

The specific third-party services used by our website may change from time to time. Where applicable, you should review the privacy policies of those third-party providers to understand how they process personal information.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by other users of those platforms.

Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that the information be deleted, subject to applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information you send to us may also not be completely secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide Services, fulfill transactions, comply with legal obligations, resolve disputes, prevent fraud, or enforce applicable contracts and policies.

When personal information is no longer reasonably required for these purposes, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

Your Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right, in certain circumstances, to receive a copy of personal information we hold about you and request that it be transferred to another organization.

Right to Object or Restrict Processing

Depending on your location and applicable law, you may have the right to object to or request restriction of certain processing of your personal information.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you may have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Marketing Preferences

You may opt out of receiving promotional emails from us at any time by using the unsubscribe option provided in our marketing emails or by contacting us directly.

If you opt out of promotional communications, we may still send you non-promotional communications, including messages relating to your orders, account or transactions.

You may exercise applicable privacy rights by contacting us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will respond to valid requests within the time period required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the details provided below.

Depending on where you live, you may also have the right to lodge a complaint with the applicable data protection or privacy regulator in your jurisdiction.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures when transferring personal information internationally to provide an appropriate level of protection for that information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember your preferences, maintain shopping functionality, understand how visitors use the website, improve our Services, and support marketing or analytics activities.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will post the revised Privacy Policy on this website and update the “Last updated” date. Where required by applicable law, we will provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use and protect personal information.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any applicable privacy rights, please contact us:

E•S•O by Liman
Phone: +234 704 925 4959
Email: liman@esobyliman.com
Address: 34 Yemi Adetayo Street, 106104 Lekki LA, Nigeria

For purposes of applicable data protection laws, E•S•O by Liman is the data controller of your personal information.

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